Category: Blog

• July 15, 2025

  76. Jerry Seinfeld’s Surfing versus Yachting

  I took a leap of faith, left behind the world I knew and tried to do something completely different. Yet somehow, in the process, I rebuilt everything I had just walked away from. For me, wisdom, insight, and inspiration came from the unlikeliest of sources: Jerry Seinfeld. Perhaps his own self reflection can help you…
• July 8, 2025

  75. Susan Keane Baker: Best Intentions and the Patient Experience

  “You’re never sorry you were kind…” This week, I discuss the impact of busyness on the business of health care with author and expert, Susan Keane Baker. We review issues related to kindness, accountability, presence, leadership, and the state of the industry when it comes to elevating the patient experience. Thank you to Susan for…
• July 1, 2025

  74. There’s Change and Then There’s Change Readiness

  You need to determine whether change is necessary and then, if so, how best to accomplish that change. This week, I offer another important question that must be considered: is the organization ready for that change? I then discuss the implications of high change readiness and the actions you can take if you encounter low…
• June 25, 2025

  73. Be the Treadwell’s

  Sometimes the most important lessons are also the most obvious ones.
• June 18, 2025

  72. What the Zombie Apocalypse Can Teach Us About Organizations

  Ok, let’s say it happens. Zombies take over. Which side are you going to be on?
• June 11, 2025

  71. What do Teaching, Management, Racquetball, and Consulting all Have in Common?

  Teaching. Management. Racquetball. Consulting. They actually do have something in common and it’s instructive for anyone responsible for choosing a consultant for their organization.
• June 3, 2025

  70. Are You Unbalanced or Disintegrated?

  This week, I discuss the connection and differences between having a sense of balance versus integration in your life. And no plates were harmed in the production of this episode.
• May 27, 2025

  69. Toward Hope and Healing: The Ignatian Spirituality Project

  I’m pleased to interview three guests today from The Ignatian Spirituality Project, an organization that surely “matters”. It’s a conversation about hope and healing… and second chances and redemption. I hope you’ll find this to be inspiring. For more information, see here.
• May 20, 2025

  68. A Great Question to Ask Your Staff

  Ask your staff this one question. You’ll learn something and they will appreciate being asked.
• May 13, 2025

  67. “You are Going to Fail!”

  Here I discuss a valuable insight gleaned from Navy Seals training. And from my first mentor.