Figuring out what went wrong and then learning from our mistakes is vital to an organization’s long-term success and impact. Unfortunately, some organizations struggle to move past the woe-is-us wound licking phase. This is a topic of great interest to me personally and one I have studied and written about quite a bit. The key to progress here is for groups to lament… for a bit… and then to move forward into the learning mode. In this episode, I suggest a distinct and simple set of steps – in this case, four questions – to help leaders get over this hurdle.